In accordance with the stipulations of Regulation (EU) 2016/679 of the European Parliament and the Council, we inform you that the personal data you provide will be processed by PARMA OSTATUA, SLU, with Tax no.: B44911634; and its address at General Jauregui, Nº11; 20003 Donostia; Tel.: 943428893 and the email:

Why your personal data is processed.
The data you have provided on this form will be used to reply to your request for information.
The data will be preserved for the amount of time stipulated by the law, unless you inform us that do not allow the use of your personal data, in which case they will be immediately blocked.
In the event of bookings, we will use your personal data to manage the accommodation booked and to issue the corresponding invoice.
You are free at all times to exercise your rights of access, rectification, portability, restricted processing and deletion with regard to the data being processed.

Legal grounds for processing your data
The lawful basis for processing your personal data is the consent given by the interested party on completing the website form and accepting its terms and conditions.

Your data will not be conveyed to third parties unless a legal obligation exists to do so or if doing so is necessary for the purposes of their processing.

Rights of the user on providing their data
The rights of the interested person in accordance with the GDPR are as follows:

• Right to request access to your personal data
• Right to request their rectification or deletion
• Right to request their restricted processing
• Right to oppose their processing
• Right to data portability

You can exercise your personal data protection rights by writing to PARMA OSTATUA, SLU, or to the email address, indicating which of the aforementioned rights you wish to exercise, and including a copy of your Spanish ID document or an equivalent document to prove your identity.

Safety measures
PARMA OSTATUA, SLU guarantees that it has introduced all of the necessary safety measures to guarantee the safety of your personal data in keeping with the level of technology at the moment in question.

Changes in this privacy policy
PARMA OSTATUA, SLU reserves the right to make changes to its privacy policy or conditions of use in order to adapt them to current law. Users of this website are advised that they should periodically revise this page, given that using this website will imply that they accept the privacy policy. We guarantee that the personal data collected will be treated with total confidentiality and secrecy. All safety measures have been taken to prevent their unauthorised alteration, loss, processing or access. However, PARMA OSTATUA, SLU accepts no liability for incidents potentially occurring in regard to personal data when such incidents are due to an attack or unauthorised access to its systems in a way that makes it impossible to detect or prevent, despite having taken the relevant steps according to the current state of technology.